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Customer-Focused Strategy
To Create Shareholder Value
Our Mission
- Customer-focused Research and Analysis
- Consumer and Retail Insight and Strategy
Our Clients
- Retail
- Energy
- Entertainment/Media
- Financial Services
- Tech/Telecom
Our Reputation
- Integrity. Insight. Results.
Our Recognition
Print
- Business Week
- Chain Store Age
- Energy Marketing
- Forbes
- Fortune
- Internet Retailer
- Los Angeles Times
- New York Times
- Nikkei
- Retail Bulletin (UK)
- The Times (UK)
- USA Today
- Washington Post
- Wall St. Journal
Electronic
- ABC
- BBC (UK)
- Bloomberg
- Business Week TV
- CNBC
- CNN
- MarketWatch
- NBC
- NHK (Tokyo)
- Reuters
- The Street.com
Published
Articles/Op-Eds
- Barron’s
- Cellular Business
- Chain Store Age
- Chicago Tribune
- Force (Canada)
- Los Angeles Times
- Nihon Sangyo Shimbum
- New York Times
- Public Utilities Fortnightly
- Stores Magazine (NRF)
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Our Fact Base
End-Consumers
- Quantitative Research
- Advanced Qualitative
- Proprietary Data
--Actionable Insight |
Trade Customers
- Retailers
- Service Companies
- Developers
--Actionable Strategy |
Our Insights and Expertise
- Emerging Consumer Trends--and their impact on manufacturers and retailers
- Baby Boomer Needs and Preferences--ranging from health & wellness to "sandwich generation" financial planning
- Non-traditional Channel Planning--including Direct-to-Consumer (DTC) and Internet strategies
- Retail Location Strategies--Mall vs. Off-Mall, Lifestyle, Street and Mixed-Use development alternatives
- Japan and Asia/Pacific Markets--including market penetration, Joint Venture, and retail/channel strategies
- Innovation Strategy and Execution--customer-focused innovation planning, based on "outside-in" insights
- Due Diligence/Expert Witness--Consumer/Retail, Pricing and Competitor analysis and testimony
- Investment Implications--and Opportunities
Our Focus
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