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Our Clients/Our Work
| Our Clients |
Our Work |
RETAIL/CONSUMER
- BJ’s Wholesale
- JC Penney
- Lands’ End (Sears)
- Signet plc/Sterling Jewelers
- Toy Industry Association
- Toys R Us
- Williams-Sonoma
ENERGY/TECHNOLOGY/TELCOM
- BT
- IBM
- MX Energy
- NiSource
ENTERTAINMENT/MEDIA
- Dow-Jones
- Harvey’s
- Horseshoe Casino (Harrah’s)
- Interpublic Group
- Money Hunt TV
- Shared Insights Corp.
- Tribune Company
- Walt Disney
FINANCE/DEVELOPER/OTHER
- Capital One Financial
- Connecticut Homebuilders Association
- DeMatteo Monness
- Goldman Sachs
- Och-Ziff Capital Management
- Simon Property Group
- Westfield America
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RETAIL SECTOR ANALYSIS
- Annual Consumer Retail Trends Report
- Retail Innovation Leaders
- Retail Sales Forecasts: Holiday/Annual
- Retail Development Trends and Strategy
- Store Operating Productivity Analysis
- Confidential Business Outlook/Insights
- Due Diligence and Competitor Analysis
- Commissioned Research
CHURN REDUCTION/LOYALTY PROGRAMS
- Attrition Prediction/Prevention
- Low-cost/No-cost Churn Reduction
- Lifetime Household Value (LHV) Models
- LHV-targeted Loyalty Initiatives
- Retail-Charity partnerships
MARKETING/SALES OPTIMIZATION
- Acquisition/Retention Cost Reduction
- Customer-Focused Innovation
- Marketing Productivity/ROI Optimization
- Retail Channel Strategy
- Pricing Analysis
- Expert Witness Support
CUSTOMER-FOCUSED METRICS
- Earnings per Customer (EPC) Model
- End-Customer Profitability
- Direct to Consumer (DTC) Metrics
- Customer Value Dashboard
- Quantitative Research--US/International
- Advanced Qualitative Research
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