About Us
Our Team: Seasoned Professionals. Our Promise: Actionable Insight
- Actionable research and strategy to Fortune 500 consumer service and retail companies in accelerating topline growth, building customer loyalty and increasing marketing productivity
- Strategic counsel to investors and developers looking to maximize returns in the Retail and other Consumer service sectors
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Our People: Client-side experience. Cutting edge expertise. |
Craig Johnson, President
- Partner, Marketing Corp of America/Interpublic (IPG)
- Partner/Director of e-Commerce, Peppers & Rogers
- CEO, Celutel, Inc. (CLTL)
- President, PSI International (PIN/DUK)
- CEO-Infrastructure Development International
- Technology Management Group, Booz Allen Hamilton
- VP-Marketing, regional Consumer Electronics retailer
- Operations group, Apparel retailer
- Former Tokyo resident and Chair-Japan Society of Indiana
- Expert witness on consumer/pricing in 10 states
- Guest columnist, Barron's, Chain Store Age
- Board-Alzheimers Association (CT)
- MBA Stanford, BA Yale
Jean Schlemmer
- Executive VP-Asset Management, General Growth Properties, the nation's second largest Retail REIT
- Chief Corporate Development Officer and earlier VP-Leasing, General Growth Properties
- Gabbert & Peck, developers of the Galleria, Edina, MN
- Cedar-Riverside Associates
- Over 30 Years of Experience in Retail Real Estate
- Member, International Council of Shopping Centers
- BA University of Minnesota
Parke Johnson
- Director-Thought Leadership and Thematic Marketing Programs, Legg Mason
- Director-Product Marketing, Legg Mason
- Director-Product Marketing, Citigroup Asset Management and Smith Barney
- VP-Smith Barney Corporate Finance
- BS Skidmore College
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Bob Ference
- President, Strategic Insights & Solutions
- President, Information Resources Division, Marketing Corp. of American/Interpublic (IPG)
- Partner and Managing Director, Brand Equity Practice-Marketing Corp. of America
- Director-Strategic Planning, Heublein
- Prior consumer insight and marketing strategy and execution experience at Pepperidge Farm and Kraft Foods
James Bieri
- Principal, Stokas Bieri Real Estate
- Formerly President, Bieri & Co.
- 35 years of experience in Luxury and Specialty retail leasing, focusing on new concept launch and fleet build-out strategy
- Creator of The Bieri Market Reports/Top 25 Markets
- Member: ABA, ICSC, Urban Land Institute
- BA Western Michigan, JD Detroit College of Law
Jack Smyth
- VP-Product Management, CompuCom
- Dir-Planning, HP Customer Service (HPQ)
- Dir-Tech Support Call Center, Compaq
- CEO, The Learning Company
- MBA Stanford, BS/IE Cornell
Paul Weinberger
- Partner, Technology Management Group
- Energy Practice, Booz Allen Hamilton
- Senior Technology Analyst, UTC (UTX)
- Senior Engineer, Burns & Roe
- R&D Group, Combustion Engineering
- ME Cornell, BS/ME, Cooper Union
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Our Insights....In the Media
- Mid-Spring Retail Sales Update and Outlook: Bloomberg TV Apr 16, 2012
http://www.bloomberg.com/video/90740733/
- Best Buy CEO Transition: Wall Street Journal Apr 10, 2012
http://online.wsj.com/article/SB10001424052702303815404577335551794808074.html
- Dollar Stores Thrive, But Family Dollar Still Catching Up: Bloomberg TV Mar 27, 2012
http://www.businessweek.com/videos/2012-03-27/family-dollar-dollar-general-dollar-tree-stocks
- Pain at Gas Pump Decreases Consumer Spending: CNBC Mar 26, 2012
http://www.cnbc.com/id/46857155
- Costco Thrives in Today's Retail Environment: Wall Street Journal Feb 29, 2012
http://online.wsj.com/article/BT-CO-20120229-709078.html
- Rising Gasoline Prices and Consumer Spending: PBS/Nightly Business Report Feb 22, 2012
http://www.nbr.com/transcripts/full-episode-transcript-feb-22-2012-20120223
- Impact of Energy Prices on Retail Recovery: WWD Feb 17, 2012
http://www.wwd.com/business-news/forecasts-analysis/gas-hikes-could-imperil-retail-rebound-5708160
- January Retail Sales Implications for 2012: WWD Feb 14, 2012
http://www.wwd.com/retail-news/financial/apparel-sales-flat-5680540
- 2012 Customer Growth Partners Consumer Forecast: Chain Store Age Feb 10, 2012
http://www.chainstoreage.com/article/customer-growth-partners-predicts-robust-spending-2012
- Customer Growth Partners 2012 Retail Forecast: Supermarket News Feb 9, 2012
http://supermarketnews.com/retail-amp-financial/analyst-predicts-robust-year-retail
- Luxury Retail 2012 Outlook, US and Global: Bloomberg TV Jan 31, 2012
http://www.bloomberg.com/video/85297504/
- JC Penney Challenges and Outlook: Barron's Jan 21, 2012
http://online.barrons.com/article/SB50001424052748703879704577167032619347906.html
- Retailers in for Steady, Modest Growth in 2012: ThomsonReuters Jan 16, 2012
http://www.reuters.com/article/2012/01/16/us-usa-retail-idUSTRE80F1MI20120116
- December Retail Sales up in December with Margin Pressure: NY Times Jan 6 2012
http://www.nytimes.com/2012/01/06/business/retailers-post-sales-gains-but-discounts-hurt.html?_r=1&pagewanted=print
- Holiday Sales Recap and Department Store Comeback: Bloomberg TV Jan 5, 2012
http://www.bloomberg.com/video/83769806/
- Men's Apparel Posts Healthy Holiday Gains: WWD Dec 29, 2011
http://www.wwd.com/menswear-news/retail-business/e-commerce-drives-gains-for-mens-holiday-sales-5445782
- Holiday Sales Recap: CNBC TV Dec 27, 2011
http://video.cnbc.com/gallery/?video=3000064432
- Day after Christmas "Black Monday" Shoppers Splurge: CBS Evening News Dec 26, 2011
http://www.cbsnews.com/video/watch/?id=7392947n&tag=contentMain;contentBody
- Macy's Spurs Department Store Sector: Investors Business Daily Dec 19, 2011
http://news.investors.com/ArticlePrint.aspx?id=595012&p=1
- November Retail Sales Are on Target: New York Times Dec 2, 2011
http://www.nytimes.com/2011/12/02/business/economy/retail-sales.html?_r=1&scp=1&sq=craig%20johnson%20november%20retail%20sales%20are%20on%20target&st=cse
- Consumer Spending Is Back: CBS Evening News Nov 28, 2011
http://www.cbsnews.com/video/watch/?id=7389871n&tag=contentMain;contentBody
- Black Friday Recap: Bloomberg TV Nov 28, 2011
http://www.bloomberg.com/video/81751878/
- Black Friday Weekend Sets New Highs: WWD Nov 27, 2011
http://www.wwd.com/retail-news/marketing-consumer-behavior/black-friday-off-to-strong-start-5390341
- Sears Suffers as It Skimps on Stores: Wall Street Journal Nov 17, 2011
http://online.wsj.com/article/SB10001424052970204517204577042442598865710.html?mod=WSJ_hpp_MIDDLE_Video_Top
- Apparel Inflation and Retailer Pricing Power: WWD Nov 16, 2011
http://www.wwd.com/retail-news/financial/apparel-inflation-climbs-5373104
- Holiday Preview and JC Penney and Urban Outfitters Results: Bloomberg TV Nov 14, 2011
http://www.bloomberg.com/news/2011-11-14/johnson-says-j-c-penney-is-poised-for-great-growth-video-.html
- Retail Holiday Outlook: Public Broadcasting/Nightly Business Report Nov 3, 2011
http://www.pbs.org/nbr/site/onair/transcripts/october_retail_numbers_holiday_scare_111103/
- Customer Growth Partners Holiday 2011 Forecast: CNBC Closing Bell Oct 31, 2011
http://video.cnbc.com/gallery/?video=3000054607
- CGP Holiday Sales Outook: WWD Oct 31, 2011
http://www.wwd.com/business-news/forecasts-analysis/cgp-bullish-on-holiday-spending-5344523
- Holiday 2011 Preview and Forecast: Chain Store Age Oct 28, 2011
http://www.chainstoreage.com/article/customer-growth-partners-holiday-sales-rise-65-554-billion
- Retail Sales Outlook--Fall and Holiday (audio): Bloomberg Radio Oct 17, 2011
http://www.bloomberg.com/news/2011-10-17/custom-growth-s-johnson-says-consumers-spending-smartly-audio-.html
- September Retail Sales Rise: WWD Oct 14, 2011
http://www.wwd.com/retail-news/financial/retail-sales-rise-5295829
- Fashion Comeback for the Holidays/Review and Preview: Barron's Oct 10, 2011
http://online.barrons.com/article/SB50001424052748704514704576608971085535918.html
- Retail Sales Topping Estimates, Confounding Consensus: CNBC Oct 6, 2011
http://mob.cnbc.com/us_news/44789204
- Q&A: Retailer Holiday 2011 Early Preview: Marketing Daily Sep 13, 2011
http://www.mediapost.com/publications/?fa=Articles.printFriendly&art_aid=158409
- Back-to-School Sales Show Consumers are Still Spending: CNBC Sep 2, 2011
http://www.cnbc.com/id/44358893
- Hurricane Irene to Have Limited Impact on Retail: Just-Style (UK) Sep 1, 2011
http://www.just-style.com/analysis/hurricane-irene-to-have-limited-impact-on-apparel-sales_id112052.aspx
- Hurricane Gives Lift to Certain Retailers: Wall Street Journal Aug 30, 2011
http://online.wsj.com/article/SB10001424053111904332804576538861963980934.html
- Retailers Assess Damage from Irene: Women's Wear Daily Aug 29, 2011
http://www.wwd.com/retail-news/retail-features/retailers-assess-damage-from-irene-5094403
- Target Outperforming Walmart: NPR Aug 19, 2011
http://www.npr.org/2011/08/19/139793948/target-takes-aim-at-walmart-with-some-success?ft=1&f=
- Consumer Spending, Walmart, Home Depot and Target: Bloomberg TV Aug 16, 2011
http://www.bloomberg.com/video/74044004/
- Back to School Retail, Walmart and Target: Bloomberg TV Aug 11, 2011
http://www.bloomberg.com/video/73860040/
- Department Stores Start Looking Cool Again: Wall Street Journal Aug 4, 2011
http://online.wsj.com/article/SB10001424053111903885604576486363068812574.html?mod=googlenews_wsj
- Review and Preview: CGP Bullish Back to School Forecast: Barron's Aug 1, 2011
http://online.barrons.com/article/SB50001424052702304719804576468183251248872.html
- June Sales Confirm CGP Back to School Forecast: Marketwatch Jul 7, 2011
http://www.marketwatch.com/story/positive-june-sales-give-encouraging-sign-2011-07-07?link=MW_latest_news
- Customer Growth Partners Back to School Forecast: CNBC Jul 5, 2011
http://www.cnbc.com/id/43641861
- Cost Hikes at Retail: WWD Jun 16, 2011
http://www.wwd.com/business-news?module=tn#/article/retail-news/apparel-prices-rise-3657794
- Apple Retail Stores Strategy: Wall Street Journal Jun 15, 2011
http://online.wsj.com/article/SB10001424052702304563104576364071955678908.html?mod=WSJ_hp_LEFTTopStories
- Rebirth of Shopping Malls: Fortune Magazine Jun 13, 2011
http://finance.fortune.cnn.com/2011/06/13/a-rebirth-of-shopping-malls/
- Walmart Performance and Outlook: Bloomberg TV May 17, 2011
http://www.bloomberg.com/video/69855366/
- Macy's Biggest Bargain: Its Shares: Barron's May 2, 2011
http://online.barrons.com/article/SB50001424052970203579804576285202390631650.html
- Killer Combo of High Gas, Food Prices at Tipping Point: CNBC Apr 21, 2011
http://www.cnbc.com/id/42704213
- Inflation Trims Discretionary Budgets: Supermarket News Apr 12, 2011
http://supermarketnews.com/news/Inflation_Budgets_0412/
- Wal-Mart Merchandise Goes Back to Basics: Wall Street Journal Apr 11, 2011
http://online.wsj.com/article/SB10001424052748704776304576253252673697210.html
- Aldi and Walmart Small Store Format: New York Times Mar 30, 2011
http://www.nytimes.com/2011/03/30/business/30aldi.html?_r=1&ref=business&pagewanted=print
- Best Buy and Smaller Stores: Wall Street Journal Mar 25, 2011
http://online.wsj.com/article/SB10001424052748704425804576220391321433866.html?KEYWORDS=best+buy
- US Retail in Asia: TIF and COH vs. MAT, HD and BBY: Barron's Mar 14, 2011
Review and Preview p. 16: "Of Toys and Tiger Moms--Lost in Translation?"
- Walmart US Small Store Formats: Business Week Mar 9, 2011
http://www.businessweek.com/news/2011-03-09/wal-mart-to-start-work-on-small-stores-next-week-in-arkansas.html
- Walmart US--Convenience Gap and Innovation Gap: Bloomberg TV Feb 22, 2011
http://www.bloomberg.com/video/66937468/
- Malls, Anchors Flourish: Barron's Feb 19, 2011
http://online.barrons.com/article/SB50001424052970204442204576144540248637446.html
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