About Us

Our Team: Seasoned Professionals.  Our Promise: Actionable Insight

  • Actionable research and strategy for major privately-held retail companies in building topline growth, customer loyalty and marketing productivity. 
  • Proprietary quantitative research and ahead-of-the-curve insight into real-time retailer performance, with a particular focus on identifying retailers experiencing inflection points in sales and comps.  Our trained 16-researcher field team tracks 50 major retailers across 80 nationwide benchmark mall/off-mall venues weekly.
  • Our field researchers are prohibited from talking to store managers, and our management talks with senior retail executives only in public/IR-controlled forums.
 

Our People: Client-side experience. Cutting edge expertise.

Craig Johnson, President

  • 35 years of experience in consumer and retail sectors
  • Founder and President of CGP since 2001 
  • Partner, Marketing Corp of America/Interpublic (IPG)
  • Partner/Director of e-Commerce, Peppers & Rogers
  • CEO, Celutel, Inc. (CLTL)
  • President, PSI International (PIN/DUK)
  • Technology Management Group, Booz Allen Hamilton
  • VP-Marketing, regional Consumer Electronics retailer
  • Operations group, Apparel retailer 
  • Guest columnist, Barron's, Chain Store Age  
  • Frequent guest on Bloomberg TV and Radio, and CBS Evening News
  • MBA Stanford, BA Yale

Jean Schlemmer

  • Executive VP-Asset Management, General Growth Properties, the nation's second largest Retail REIT
  • Chief Corporate Development Officer and earlier VP-Leasing, General Growth Properties    
  • Over 30 Years of Experience in Retail Real Estate
  • Member, International Council of Shopping Centers
  • BA University of Minnesota

Parke Johnson

  • Director-Thought Leadership and Thematic Marketing Programs, Legg Mason
  • Director-Product Marketing, Legg Mason 
  • Director-Product Marketing, Citigroup Asset Management and Smith Barney
  • VP-Smith Barney Corporate Finance
  • BS Skidmore College

Bob Ference

  • President, Strategic Insights & Solutions 
  • President, Information Resources Division, Marketing Corp. of American/Interpublic (IPG)
  • Partner and Managing Director, Brand Equity Practice-Marketing Corp. of America
  • Prior consumer insight and marketing strategy experience at Heublein, Pepperidge Farm and Kraft Foods

James Bieri

  • Principal, Stokas Bieri Real Estate
  • Formerly President, Bieri & Co. 
  • 35 years of experience in Luxury and Specialty retail leasing, focusing on new concept launch and fleet build-out 
  • Creator of The Bieri Market Reports 
  •  Member:  ABA, ICSC, Urban Land Inst.
  • BA Western Michigan, JD Detroit College of Law

Christina Jennette 

  • Assistant Vice President, Legg Mason
  • Senior Specialist, Prudential  
  • Account Manager, MemberWorks
  • Brand Marketing, Diageo
  • MS, Quinnipiac, BS, Southern Connecticut

CGP Field Team

  • Trained in market research, survey methods and observational protocols
  • Do not talk to store managers
  • Prior retail experience includes:
    • Express
    • Limited
    • Nordstrom
    • Talbot's
    • Toys R Us
    • Victoria's Secret
    • Williams-Sonoma

Our Insights....In the Media

  • Off-Price Sector Continues to Expand--in Good Times and Bad:  WWD  Aug 25, 2015
  http://wwd.com/retail-news/mass-off-price/off-pricers-maintain-edge-forecast-numbers-10206190/
  • Target Shows Strong Progress in Brian Cornell First Year:  WWD Aug 18, 2015
  http://wwd.com/retail-news/mass-off-price/target-chairman-ceo-brian-cornell-one-year-anniversary-10203088/
  • Customer Growth Partners 14th Annual Back-to-School Forecast:  Barron's Aug 8, 2015
  https://www.spectratees.com/apparel-stores-wont-rejoice-in-back-to-school-days/
  • Neiman Marcus Prepares for Potential IPO:  WWD Aug 5, 2015
  http://wwd.com/retail-news/financial/neiman-marcus-initial-public-offering-ipo-10197027/
  • Retail Momentum Slows as Consumers Enter Back-to-School Season: WWD Jul 30, 2015
  http://wwd.com/retail-news/trends-analysis/consumer-malaise-trouble-retailers-10194170/
  • Target and Walmart-U.S. CEO's Mark One-Year Anniversaries:  CNBC Jul 28, 2015
  http://www.cnbc.com/2015/07/28/
  • Belk Slowly Moving Forward on Strategic Alternatives Strategy:  WWD Jul 21, 2015
  http://wwd.com/business-news/financial/belk-sycamore-deal-closer-10189980/
  • DKS Launches New Women's Performance Wear Stores:  New York Post Jul 21, 2015
  http://nypost.com/2015/07/20/dicks-to-launch-womens-athleisure-lifestyle-line/
  • CGP Forecasts Sluggish Back-to-School Season:  WWD Jul 17, 2015
  http://www.cnbc.com/2015/07/17/
  • Customer Growth Partners:  Weakest BTS Season Since Recession:  WWD Jul 9, 2015
  http://wwd.com/business-news/forecasts-analysis/back-to-school-sales-forecast-10181177/
  • Macy's Struggles Continue in Ailing Department Store Sector:  CNBC Jun 30, 2015
  http://www.cnbc.com/id/102795769
  • Ascena Rethinks Pricing and Promotion Architecture at Justice:  WWD Jun 25, 2015
  http://wwd.com/retail-news/specialty-stores/back-to-school-justice-pricing-10165666/
  • Walmart Refocuses on Vendor Allowances and Efficiencies:  WWD Jun 25, 2015
  http://wwd.com/retail-news/mass-off-price/wal-mart-charges-vendors-fees-as-costs-mount-10167205/
  • Target Outsources In-store Pharmacies to CVS Health:  New York Times Jun 16, 2015
  http://www.nytimes.com/2015/06/16/business/dealbook/cvs-agrees-to-buy-targets-pharmacy-business-for-1-9-billion.html?ref=business&_r=0
  • CVS Health Acquires and Will Operate Pharmacies at Target Stores:  WWD Jun 15, 2015
  http://wwd.com/retail-news/mass/target-cvs-health-in-1-9-billion-deal-10153206/
  • Sears Holdings Shareholders Oppose Seritage Purchase Price:  Chicago Tribune Jun 2, 2015
  http://www.chicagotribune.com/business/breaking/ct-sears-0602-biz-20150601-story.html
  • Michael Kors Overexposed, and Is Now a Yesterday Brand:  Bloomberg TV  May 27, 2015 
  http://www.bloomberg.com/news/videos/2015-05-27/michael-kors-is-a-busted-yesterday-brand-johnson
  • Ascena Buys ANN Inc. to Build Leading Women's Retailer:  New York Times May 19, 2015
  http://www.nytimes.com/2015/05/19/business/dealbook/ann-taylor-parent-to-be-bought-for-2-16-billion.html?_r=0
  • Macy's Launches New Off-Price Store Strategy in Metro NY:  WWD May 5, 2015
  http://wwd.com/retail-news/mass-off-price/macys-off-price-move-growth-10124094/
  • Lilly Pulitzer Provides New Excitement at Apple:  WWD Apr 20,2015
  http://wwd.com/retail-news/mass-off-price/lilly-pulitzer-boosts-target-10114636/
  • Sears Positions Itself to Profit More as a Landlord than Retailer:  WWD Apr 14, 2015
  http://wwd.com/retail-news/retail-business/sears-in-joint-venture-with-simon-property-group-10110710/
  • Retail Spending Still in Slow-Growth/No-Growth Mode:  Thomson-Reuters TV Apr 14, 2015
  http://www.reuters.com/video/business
  • RadioShack a Brand Whose Time Has Come--and Gone:  New York Times Apr 6, 2015
  http://www.nytimes.com/2015/04/06/business/radioshacks-blueprint-for-a-rebirth-planned-by-a-hedge-fund.html?_r=0
  • Walmart-U.S. Strategy to Focus on Rebuilding Growth: WSJ Marketwatch Apr 1, 2015
  http://www.marketwatch.com/story/heres-how-wal-mart-wants-to-win-you-back-2015-04-01?link=MW_latest_news
  • Apparel Still in Supply-Demand Imbalance:  PBS Nightly Business Report Mar 17, 2015
  http://nbr.com/2015/03/17/wait-dont-buy-that-new-suit-just-yet/
  • Spring Rebound at Hand as Pent-up Demand Unleashed:  WWD Mar 9, 2015
  http://wwd.com/retail-news/mens-wear/stores-hope-spring-heats-up-sales-10090679/
  • Target Announces Cost Cuts, Plans to Rebuild Traffic:  New York Times Mar 3, 2015
  http://www.nytimes.com/2015/03/04/business/target-plans-to-cut-jobs-to-help-save-2-billion.html?_r=0
  • Sears Holdings Continues Transition to a Real Estate Play:  WWD Feb 26, 2015
  http://www.wwd.com/business-news/financial/sears-narrows-q4-loss-8231429
  • Target Turnaround Gains Speed with New Focus:  Bloomberg TV Feb 25, 2015
  http://www.bloomberg.com/news/videos/2015-02-25/target-is-trying-to-get-back-to-basics-johnson
  • Walmart Reports Q4, Raises Associate Pay:  WWD Feb 20, 2015
  http://www.wwd.com/business-news/financial/wal-mart-comps-rise-8204836?module=Business-latest
  • Impact of Walmart Associate Hourly Pay Increase:  CNBC Feb 20,2015
  http://mob.cnbc.com/us_news/102438965
  • Amazon Considering Expansion into Retail with RadioShack Stores:  CNBC Feb 3, 2015
  http://www.cnbc.com/id/102392974
  • Coach's Long-Awaited Rebound May be Beginning:  WWD Jan 30, 2015
  http://www.wwd.com/business-news/financial/coach-posts-q2-profit-decline-8154343?navSection=issues
  • Apple Retail Store Productivity Still Tops:  Wall Street Journal Marketwatch Jan 29, 2015
  http://www.marketwatch.com/story/apple-is-a-bigger-bricks-and-mortar-retailer-than-penney-and-gap-2015-01-28
  • Impact of Northeast Snow Storm on Retail Sector:  WWD Jan 27, 2015
  http://www.wwd.com/business-news/forecasts-analysis/the-economic-impact-of-juno-8145520?module=hp-topstories
  • Radio Shack and Best Buy Outlook:  Bloomberg TV Jan 16, 2015
  http://www.bloomberg.com/video/radioshack-brand-s-time-has-come-and-gone-johnson-4dm~zfpqTf6XCxumbTJATw.html
  • Target Exits Canada Market:  WWD Jan 15, 2015
  http://www.wwd.com/retail-news/financial/target-to-exit-canadian-operations-8110720?module=Retail-latest
  • Primark a Potential Beneficiary of Target Shutdown in Canada:  Reuters Jan 15, 2015
  http://www.reuters.com/article/2015/01/15/target-canada-property-idUSL1N0UU1SO20150115
  • A Bridge Too Far as Target Shuts Canada Stores:  New York Times Jan 15, 2015
  http://www.nytimes.com/2015/01/16/business/target-to-close-stores-in-canada.html?_r=0
  • Retail Sales See Traffic Spike Late in the Season:  WWD Dec 29, 2014
  http://www.wwd.com/retail-news/trends-analysis/holiday-sales-shift-to-self-8085872?module=hp-topstories
  • Holiday Sales Boosted by Late Season Surge:  Bloomberg TV Dec 26, 2014
  http://www.bloomberg.com/video/holiday-retail-sales-rise-as-traffic-falls-r0HAy3TPTJSDoW_nLBWAVg.html
  • Shoppers Late Rush Gives Hope to Retailers:  Wall Street Journal Dec 26, 2014
  http://www.wsj.com/articles/santa-was-good-to-retailers-this-year-1419532828
  • Retail Season May Not Be Saved by Super Saturday Traffic:  WWD Dec 23, 2014
  http://www.wwd.com/retail-news/trends-analysis/consumers-and-retailers-play-waiting-game-8084735?module=Business-latest
  • Retail Sales Top Record for Holiday Shopping:  CBS Evening News Dec 22, 2014
  http://www.cbsnews.com/videos/christmas-shoppers-make-retail-history/
  • Super Saturday Weekend Reaches Record Levels:  Bloomberg Dec 22, 2014
  http://www.bloomberg.com/news/2014-12-22/shoppers-boost-spending-2-4-in-weekend-before-christmas.html
  • Troubled American Apparel Finally Dismisses CEO:  New York Times Dec 17, 2014
  http://www.nytimes.com/2014/12/17/business/american-apparel-ends-founder-dov-charneys-role-with-hiring-of-chief.html?ref=business&_r=0
  • Sears Struggles Despite Big Technology Initiatives: Wall Street Journal Dec 16, 2014
  http://www.wsj.com/articles/sears-bets-big-on-technology-but-at-the-expense-of-its-stores-1418787001
  • Mike Jeffries Exits after Long Run Helming Abercrombie:  WWD Dec 10, 2014
  http://www.wwd.com/business-news/human-resources/jeffries-out-as-af-readies-to-move-on-8066392
  • Traditional Mall Traffic Continues to Struggle into Holiday:  WWD  Dec 8, 2014
  http://www.wwd.com/retail-news/retail-features/the-traffic-challenge-for-malls-8060649?module=Business-latest
  • Black Friday Better than Thought, as CGP Forecast Stays on Track:  Barron's Dec 8, 2014
  http://online.barrons.com/articles/christmas-sales-could-be-cheery-1417844076
  • Black Friday Retail Pulls Demand Forward from December:  New York Times Dec 1, 2014
  http://www.nytimes.com/2014/12/01/business/thanksgiving-weekend-sales-at-stores-and-online-slide-11-percent.html?_r=0
  • Shifting Patterns of Black Friday Spending, as Apparel Weakens:  WWD Dec 1, 2014
  http://www.wwd.com/retail-news/marketing-consumer-behavior/black-friday-starts-slow-8049060
  • "Black Thursday" Results Show A-/B+ Grades So Far:  Bloomberg TV Nov 28, 2014
  http://www.bloomberg.com/video/black-friday-a-b-for-so-far-craig-johnson-3YPKN2PiQ4uZumdbhTpvxQ.html
  • Impact of Potential Ferguson Protests on Retail Spending:  New York Times Nov 21, 2014
  http://www.nytimes.com/2014/11/21/us/ferguson-looks-to-holiday-shopping-rush-with-unease.html
  • Economic Crosscurrents Loom as Retailers Approach Black Friday:  WWD Nov 18, 2014
  http://www.wwd.com/business-news/forecasts-analysis/cold-snap-deepens-concerns-over-holiday-8036337
  • Retail Outlook Remains Muted for Holiday:  WWD Nov 14, 2014
  http://www.wwd.com/retail-news/trends-analysis/retailers-temper-q4-expectations-8032983?module=Retail-hero
  • Lower Gasoline Prices May Not Boost Holiday Spending:  Fortune Nov 13, 2014
  http://fortune.com/2014/11/13/low-gas-prices-holidays
  • JCP Rebound Begins to Sag in Wake of Sluggish Sales:  Dallas News Nov 12, 2014
  http://www.dallasnews.com/business/retail/20141112-j.c.-penney-cut-its-q3-loss-but-sales-failed-to-rise-above-year-ago-numbers.ece
  • WalMart Struggles to Improve Grocery Performance:  New York Times Nov 12, 2014
  http://www.nytimes.com/2014/11/12/business/walmart-memo-orders-stores-to-improve-grocery-performance.html?_r=0
  • High Food Costs Offset Gasoline Savings' Effect on Holiday Shopping:  Reuters Nov 10, 2014
  http://www.reuters.com/article/2014/11/10/us-gasoline-spending-analysis-idUSKCN0IU17Q20141110?feedType=RSS&feedName=domesticNews
  • Apple Stores Begin to Rebound under new CEO:  San Jose Mercury News Nov 8, 2014
  http://www.mercurynews.com/business/ci_26898831/apple-store-looks-boost-new-leader-angela-ahrendts
  • Holiday Season to Separate Retail Winners and Losers:  CNBC Nov 7, 2014
  http://www.cnbc.com/id/102165188
  • Teen Retailers Struggle to Turn Around:  Business of Fashion (UK) Nov 6, 2014
  http://www.businessoffashion.com/2014/11/can-teen-retailers-turn-things-around.html
  • Consumer Electronics to Drive Holiday Sales in 2014:  CNBC Oct 31,2014
  http://www.cnbc.com/id/102137845
  • Holiday 2014 Forecast Calls for Lackluster Growth:  Bloomberg Radio Oct 30, 2014
  http://www.bloomberg.com/podcasts/hays-advantage/
  • Premium Denim Momentum in Europe Outpaces Sluggish U.S.:  WWD Oct 23, 2014
  http://www.wwd.com/markets-news/denim/color-europe-a-shade-of-blue-7995127
  • Primark Jump-Starts U.S. Entry by Repurposing Sears Real Estate:  WWD Oct 21, 2014
  http://www.wwd.com/retail-news/mass-off-price/primark-to-enter-us-via-7-sears-stores-7991209?module=hp-topstories
  • WalMart Trims Sales Forecasts, Refocuses on Smaller Format Stores:  New York Times Oct 15, 2014
  http://www.nytimes.com/2014/10/16/business/walmart-lowers-its-sales-outlook-as-holiday-forecasts-darken.html?ref=business
  • JC Penney Names Home Depot Executive as CEO-Designate:  Forbes Oct 15, 2014
  http://www.forbes.com/sites/barbarathau/2014/10/15/analysts-weigh-in-on-incoming-j-c-penney-ceo-can-he-revive-the-still-embattled-chain/
  • Holiday Retail Unlikely to Reach Rosy Forecast Levels:  Barron's Oct 11, 2014
  http://online.barrons.com/articles/holiday-sales-are-looking-up-in-2014-1413005211
  • Retailers Are Likely to Open Even Earlier on Thanksgiving:  Wall Street Journal Sep 24, 2014
  http://blogs.wsj.com/corporate-intelligence/2014/09/24/expect-retailers-to-open-even-earlier-this-thanksgiving/
  • U.S. Retail Sales Show Back-to-School Sluggishness:  Bloomberg Radio Sep 12, 2014
  http://www.bloomberg.com/podcasts/hays-advantage/
  • Home Depot Data Breach Not a Showstopper:  CNBC Sep 11, 2014
  http://www.cnbc.com/id/101992902#.
  • Gap's Athleta Brand Accelerates Expansion Pace:  WWD Sep 6, 2014
  http://www.wwd.com/retail-news/trends-analysis/athleta-ups-profile-with-fashion-show-7870619?module=hp-topstories
  • Growth of Performance-Wear Trims Denim Sales:  Daily Mail (UK) Sep 5, 2014
  http://www.dailymail.co.uk/femail/article-2744640/Jeans-face-uncertain-future-amid-yoga-wear-rage.html