Customer Growth Partners

Providing actionable insight to build shareholder value through field-based customer and company research & analysis.

Customer Growth Partners

Providing actionable insight to build shareholder value through field-based customer and company research & analysis.

Customer Growth Partners In The Media

Saturday Shopping Sets U.S. One-Day Sales Record, Analyst Says


https://www.bloomberg.com/news/articles/2019-12-23/super-saturday-shopping-sets-one-day-sales-record-analyst-says

Santa Getting Into Gear as Retail Traffic Picks Up

Santa Getting Into Gear as Retail Traffic Picks Up

With Christmas nearing, retail sales are gaining momentum.

Source: wwd.com/business-news/retail/holiday-shopping-picking-up-1203401188/

Customer Growth Partners: Back-to-school poised for best growth since 2011

Customer Growth Partners: Back-to-school poised for best growth since 2011

American consumers are ramping up their spending, just in time for the critical back-to-school season.

Source: chainstoreage.com/finance-0/customer-growth-partners-back-to-school-poised-for-best-growth-since-2011

Online surge and long lines mark the start of Black Friday sales

Online surge and long lines mark the start of Black Friday sales

U.S. shoppers hit department stores on Thanksgiving evening and spent $1.75 billion online by 5 p.m. ET as a strong economy and rising wages drove a solid start to the holiday selling season.

Source: www.cnbc.com/2018/11/23/online-surge-and-long-lines-mark-the-start-of-black-friday-sales.html

Strong Economy Can’t Save Macy’s From Retail Shifts

Strong Economy Can’t Save Macy’s From Retail Shifts

The strong U.S. economy wasn’t enough to give many mall-based retailers a strong year-end boost, as Macy’s and others posted tepid holiday sales, fueling a selloff in retail stocks.

Source: www.wsj.com/articles/macys-lowers-annual-guidance-following-slower-holiday-sales-11547128500

Edward Lampert’s Plan for Sears: Smaller Stores, Less Apparel

Edward Lampert’s Plan for Sears: Smaller Stores, Less Apparel

Edward Lampert, who steered Sears into bankruptcy and kept it alive with a $5.2 billion offer for its assets, says he will sell or sublease some of the 425 remaining stores, devote extra space to tools and appliances, and open more smaller stores.

Source: www.wsj.com/articles/edward-lampert-shares-his-plan-for-sears-after-bankruptcy-11550053801

Billion-dollar Bragging Rights, Fashion’s New Benchmark

Billion-dollar Bragging Rights, Fashion’s New Benchmark

How many billions does a company need to be taken seriously?

Source: wwd.com/business-news/financial/retail-billion-dollar-club-1203096676/

Macy’s just dealt a big blow to the struggling American mall

Hundreds of American malls are struggling. Their troubles just got worse.

Source: www.msn.com/en-us/finance/companies/macys-just-dealt-a-big-blow-to-the-struggling-american-mall/ar-BBZGx72

Macy’s to Close 125 Department Stores, Exit Weakest Malls

Macy’s to Close 125 Department Stores, Exit Weakest Malls

The department-store operator is cutting back in an admission that a fifth of its locations cannot thrive as shoppers buy more online and make fewer trips to malls.

Source: www.wsj.com/articles/macy-s-to-close-125-department-stores-exit-weakest-malls-11580850007

Simon Property Group in Deal to Acquire Rival Taubman Centers Inc.

Simon Property Group in Deal to Acquire Rival Taubman Centers Inc.

The combination makes strategic sense to Wall Street, but consumers will have the final vote.

Source: wwd.com/business-news/retail/simon-property-group-acquire-taubman-centers-inc-1203475772/

Sears Plan to Get Out of Bankruptcy Has a Familiar Ring

Sears Plan to Get Out of Bankruptcy Has a Familiar Ring

The retailer says it will do more of what it has been doing in recent years: closing stores and borrowing more money from its controlling shareholder.

Source: www.nytimes.com/2018/10/15/business/sears-bankruptcy-plan.html

Retailers Rejoice: Christmas Shopping on ‘Super Saturday’ Will Likely Beat ‘Black Friday’ This Year. The Reasons Why

Retailers Rejoice: Christmas Shopping on ‘Super Saturday’ Will Likely Beat ‘Black Friday’ This Year. The Reasons Why

With Christmas on a Tuesday, shoppers get an extra weekend before traveling.

Source: fortune.com/2018/12/19/retailers-christmas-shopping-super-saturday-beat-black-friday-2018/

Forecasting 5% Retail Sales Growth For 2019: Johnson

https://www.bloomberg.com/news/audio/2019-02-07/forecasting-5-retail-sales-growth-for-2019-johnson-radio

Holiday Spending Comes Up Worse Than Expected

Holiday Spending Comes Up Worse Than Expected

Government data has been revised to show a bigger December drop.

Source: wwd.com/business-news/government-trade/holiday-spending-worse-than-originally-thought-1203081933/

Gap Backs Away From Old Navy Split

Gap Backs Away From Old Navy Split

The retailer won’t spin off Old Navy into a separately traded public company, backing away from a plan it said it would pursue about a year ago.

Source: www.wsj.com/articles/gap-backs-away-from-old-navy-split-11579211362

After Deal, Can Victoria’s Secret Be Turned Around?

After Deal, Can Victoria’s Secret Be Turned Around?

Private equity firm Sycamore Partners takes over. Here’s what they’ll have to do to turn the struggling lingerie brand around.

Source: wwd.com/business-news/financial/victorias-secret-sold-1203499080/

Hard Lessons (Thanks, Amazon) Breathe New Life Into Retail Stores

Hard Lessons (Thanks, Amazon) Breathe New Life Into Retail Stores

Sales are booming at major chains that have taken cues from their giant online rival — signs of a revival in a $3.5 trillion industry.

Source: www.nytimes.com/2018/09/03/business/retail-walmart-amazon-economy.html

Black Friday 2018: A Not-So-Wild Day for American Shoppers

Black Friday 2018: A Not-So-Wild Day for American Shoppers

The holiday shopping season is upon us. Follow along with our reporters here.

Source: www.nytimes.com/2018/11/22/business/black-friday.html

Changes Afoot on J.C. Penney’s Selling Floors

Changes Afoot on J.C. Penney’s Selling Floors

Major appliances are being dropped so the retailer can strengthen efforts in apparel and soft home furnishings.

Source: wwd.com/business-news/retail/penneys-reshaping-its-selling-floors-1203000423/

Washington Post. Subscription may be required

https://www.washingtonpost.com/business/2019/03/05/how-target-won-back-its-customers-by-going-all-in-brick-and-mortar/?utm_term=.fdf981f4e11c

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