Customer Growth Partners

Providing actionable insight to build shareholder value through field-based customer and company research & analysis.

Customer Growth Partners

Providing actionable insight to build shareholder value through field-based customer and company research & analysis.

Customer Growth Partners In The Media

Online surge and long lines mark the start of Black Friday sales

U.S. shoppers hit department stores on Thanksgiving evening and spent $1.75 billion online by 5 p.m. ET as a strong economy and rising wages drove a solid start to the holiday selling season.

Source: www.cnbc.com/2018/11/23/online-surge-and-long-lines-mark-the-start-of-black-friday-sales.html

Strong Economy Can’t Save Macy’s From Retail Shifts

The strong U.S. economy wasn’t enough to give many mall-based retailers a strong year-end boost, as Macy’s and others posted tepid holiday sales, fueling a selloff in retail stocks.

Source: www.wsj.com/articles/macys-lowers-annual-guidance-following-slower-holiday-sales-11547128500

Edward Lampert’s Plan for Sears: Smaller Stores, Less Apparel

Edward Lampert, who steered Sears into bankruptcy and kept it alive with a $5.2 billion offer for its assets, says he will sell or sublease some of the 425 remaining stores, devote extra space to tools and appliances, and open more smaller stores.

Source: www.wsj.com/articles/edward-lampert-shares-his-plan-for-sears-after-bankruptcy-11550053801

Billion-dollar Bragging Rights, Fashion’s New Benchmark

How many billions does a company need to be taken seriously?

Source: wwd.com/business-news/financial/retail-billion-dollar-club-1203096676/

Sears Plan to Get Out of Bankruptcy Has a Familiar Ring

The retailer says it will do more of what it has been doing in recent years: closing stores and borrowing more money from its controlling shareholder.

Source: www.nytimes.com/2018/10/15/business/sears-bankruptcy-plan.html